FAQ

Yes, we welcome students from outside the US. There is a $35 USD shipping cost added to your tuition to ship outside the US. We ship via United States First Class International. Materials usually ship next business day and can take anywhere from 7-30 days to arrive to your destination depending on how long it takes to get through your country’s customs.

Our lesson environment is certified to run successfully on the latest shipping versions of the following browsers:

Desktop:

  • IE10
  • IE9
  • Windows Chrome
  • Windows Firefox
  • Mac Safari
  • Mac Chrome

Tablet:

  • iPad Safari

Older versions of the browsers listed above should work, but are not certified to work. We can investigate issues that come up, but upgrading to the latest version of the browser may be required for troubleshooting. If you unsure what browser version you are using you may upgrade here.

If you don’t see the browser you wanted to use, let us know!

Of course, a high-speed internet connection is required to stream the lesson videos. If you can watch YouTube, Hulu, or Netflix, you should be fine.

Our instructional learning environment has been designed to work on most 10″ tablets such as the iPad and desktop monitors. Our environment does not support mobile devices at this time.

All of the lesson and exercise videos are delivered via the Internet. You can access the videos anywhere you have Internet access.

You do not need any prior experience to be successful with our course. We will start at the beginning, and you can move through the program at your own pace. Obviously, some of you will be able to move a little faster than those who have never touched a piano before … However all of you—beginners and those who have already been exposed to music lessons at some point can be successful with our course.

Absolutely not! Although course one starts at the very beginning and will be totally appropriate for those that are just beginning to play piano, many people who take our courses have previously played piano or taken piano lessons. Even if you have played some classical piano in the past or taken traditional lessons we think it is very important to start at the beginning in our course because of the different styles and techniques that we teach. If you stick with our program and work your way through all six of our sequential courses, you will be working on some very advanced (and great sounding!) musical concepts and piano techniques.

The most important thing to remember is that we are exclusively teaching how to play all non-classical styles of piano. Therefore, if you’re looking to get a start in traditional classical piano playing this will not be the course for you. However, if you’re wanting to either get started in piano at the very beginning or take your classical piano skills and apply them to learning how to play all other styles, then this is exactly you are looking for.

If you are an adept music notation reader, you might find portions of Courses 1 and 2 to be very elementary.
However, in addition to the very basics, the material that Scott covers in these 2 courses is critical to the understanding of playing in this style.

Everything moving forward builds on those concepts, so even if the technical portions of Courses 1 & 2 seem very simple to you, we still think that it is very valuable to go through courses 1 & 2 to hear everything else.
Should you decide to skip Course 1 & 2 anyways, we still strongly recommend that you still at a minimum, purchase Scott’s paperback book, Play Piano in a Flash book, and read it before you begin Course 3. You can find it at this link:

Play Piano in a Flash!: Play Your Favorite Songs Like a Pro – Whether You've Had Lessons or Not!

Hope that helps.

We have created the Play Piano in a Flash Online Method with eager students just like you in mind. Simply sign up and pay your tuition for the Course, and you are ready to go! All the materials that you need will be provided for you online for the first 3 classes. That includes 17 lessons and 14 hands-on student exercises in Course 1 or 15 lessons and 12 hands- on student exercises in Course 2. That should give you plenty of material to get started with while awaiting the arrival of your instructional materials that will be delivered right to your home.

Depending on your location, it will take any where from 7-10 business days.

However, for orders outside the United States shipping times vary greatly. Although most arrive within 2-3 weeks, it can take as long as 8 weeks.

 

Your instructional materials will ship from an Amazon Fulfillment Warehouse that is closest to you. Canadian customers will have their materials shipped from Indianapolis, Indiana.

You definitely need to have an instrument to practice on. The courses are built strongly on applying what you learn as you go. Scott’s preferred recommendation is an 88 note keyboard with weighted action – digital or acoustic. However, any basic affordable keyboard should do just fine to get started.

As long as your keyboard has black-and-white notes you’re probably good to go! Grand pianos, acoustic upright pianos, digital pianos, synthesizers, keyboards and organs will all work just fine with our program.

If you’re considering purchasing a new instrument to use with this program, Scott typically recommends a digital piano with weighted action with a minimum of 72 keys as a great starter instrument.

We recommend that you use a keyboard with at least 4 octaves. You can certainly get a feel for the course and learn some skills with a smaller keyboard, but you probably will not be able to get to the point of playing and sounding very good on a keyboard smaller than 4 octaves.

Absolutely! All the techniques that we teach in our program work equally as well whether you are playing an acoustic piano, a digital piano, organ, or a smaller keyboard.

We accept Visa, MasterCard, American Express and Discover for immediate processing. The shopping cart checkout procedure allows you to select whichever payment method you prefer.

When we receive your order, the full amount of the order will be charged to your credit card.

Yes, you will receive a message confirming your order, as well as another message when your order is completed and shipped. If you do not receive an email from the system, please call us to confirm your order as either your email provider is blocking our domain, or your mail allotment is full and we can find the message that was bounced back to us.

In order to retrieve your login information you will need to reset your password.

You received an email with log-in information and a temporary password shortly after purchasing the course.  You can get started immediately. The first three classes in your purchased course can be completed without the instructional books. Your Course instructional materials will arrive shortly.

All courses and bundles come with lifetime access.

We have a 30-day no questions asked return policy. To request a full refund you must email us for return instructions before shipping back your materials:

E-Mail: [email protected]

Subject: Return Instructions

Please note that your course instructional materials are shipped usually the same business day that your course was ordered. Once your materials ship to your address, you must return your materials to us at your expense before a refund can be made. S&H fee is not refundable.

The full tuition price of the course(s) will be refunded to your account once we have received the instructional materials within 30 days of your purchase date.


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